Privacy Policy
Last updated: January 2026
This Privacy Policy describes how JBA Platform ("we", "us", or "our") collects, uses, and shares information about you when you use our membership management platform and related services.
Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, phone number, organization)
- Profile information you choose to provide
- Event registrations and attendance records
- Communications with us or through our platform
- Payment and billing information
Automatically Collected Information
When you use our services, we automatically collect:
- Log information (IP address, browser type, access times)
- Device information (hardware model, operating system)
- Usage information (pages viewed, features used)
- Cookies and similar tracking technologies
Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences (language, theme)
- Analyze site usage and improve our services
- Provide personalized content
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Send newsletters and promotional communications (with your consent)
- Monitor and analyze trends and usage
Information Sharing
We do not sell your personal information. We may share your information with:
- Your organization's administrators (for member management)
- Service providers who assist in our operations
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Object to or restrict certain processing
- Data portability
To exercise these rights, please contact your organization's administrator or reach out to us directly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us through the contact form on our website or email your organization's administrator.